At QiraAI, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our services, you acknowledge and agree to the terms of this Privacy Policy. For more details on compliance guidelines, please refer to our Compliance and Terms and Conditions pages.
While using our services, we may collect personal information that identifies or can be used to identify you, such as your name, email address, contact information, and payment details. We only collect personal data that you voluntarily provide when you create an account, subscribe to our newsletters, or interact with our features and services.
We may automatically collect non-personal information related to your use of our services, such as IP addresses, browser type, device type, geographical location, and pages visited. This data helps us improve our platform and personalize your experience.
We use cookies and similar tracking technologies to monitor activity on our website. Cookies help us improve users’ experience by enabling us to identify returning visitors and analyze site functionality. You may set your browser to block cookies; however, doing so may affect your ability to use some website features.
We use the information we collect in the following ways:
We do not sell or lease your personal data to third parties. However, we may share your information under the following circumstances:
We take your privacy seriously and implement strong security methods to protect your data against unauthorized access, alteration, or disclosure. Security measures include techniques such as data encryption, role-based access controls, multi-factor authentication, and anonymous data storage where applicable. Nevertheless, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute data security.
Your data will be stored on servers provided by QiraAI's contracted local cloud providers, such as Google Cloud (Dammam) or AWS (Bahrain), as mentioned on our compliance page. We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
As a user based in compliance-friendly regions or entities, you have various rights regarding your personal data:
Our website may contain links to external websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit through our platform.
Our public services are not intended for children under the age of 13, and we do not knowingly collect personal data from them. If you become aware that your child has provided us with personal data, please contact us so we can take steps to delete such information. Deployments for schools are customized and strictly controlled as outlined in our contract.
QiraAI is based in Saudi Arabia, but our services may involve data transfers across different countries. All personal data transferred will be handled in accordance with applicable privacy laws, including the Saudi Personal Data Protection Law (PDPL). Localized cloud storage with partners like Google Cloud or AWS ensures that your data remains under adequate protection, in line with SDAIA regulations. For more details on data sovereignty, refer to our Compliance page.
We may update this Privacy Policy from time to time to reflect modifications to our data practices. Any changes will be communicated via our website or email notifications. Your continued use of our services after substantial updates will signify your acceptance of such changes.
If you have any concerns or questions regarding this Privacy Policy, feel free to contact us at [email protected].